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A woman CPA in a gray blazer stands on the wide wooden porch of a pale grey lap-siding Charleston single house with green shutters and a standing-seam metal roof, a leather folio under one arm, palmetto and live oak with Spanish moss behind her

Accounting firm IT services

Protecting accounting firms from payment fraud

We keep client tax data safe and protect CPA firms, bookkeepers and tax preparers from Charleston to Savannah from fake payment-change requests.

A woman tax preparer in a gray blazer hands a folder across a round wooden table to a couple on a screened porch of a white lap-siding house, ceiling fan above, live oak and palmetto beyond the screens

Client money and records

Client funds and tax records pass through email

Firm mailboxes carry client tax documents, bank details and payment requests. The FBI IC3 2025 report describes business email compromise as compromised email accounts used to conduct unauthorized transfers of funds.

  1. 1

    Firm mailbox access

    Tax documents and internal records sit in partner and staff inboxes, making them targets for intrusion or social engineering.

  2. 2

    Payment-change requests

    Attackers use hijacked mailboxes to send new bank details for wire transfers or refunds the firm is about to process.

  3. 3

    Written callback rule

    Staff must call a known phone number to verify any changed bank detail before releasing funds or updating financial records.

Published numbers on wire fraud and security

Federal agencies publish annual reports tracking business email compromise complaints, security event reporting requirements and the size of local accounting offices.

24,768

Business email compromise complaints

FBI IC3 recorded 24,768 complaints in 2025 with $3,046,598,558 in reported losses, up from 21,442 complaints in 2024.

500

People in a reportable security event

IRS Publication 5708 and FTC Safeguards Rule mandate reporting a security event affecting 500 or more people as soon as possible and within 30 days of discovery.

385

Local accounting offices with under five employees

Census Bureau data from 2022 counts 544 employer offices across six counties from Charleston to Savannah, with 385 having fewer than five employees.

Figures from FBI IC3 2025 report, IRS Publication 5708 and Census Bureau.

Cybersecurity for accountants fits all sizes

Most local accounting offices are small, with Census figures showing 385 local offices have fewer than five employees, and IRS guidance states the Safeguards Rule covers tax and accounting professionals regardless of size.

Select an office type

Common threats

    Business email compromise timeline and defenses

    Each stage shows attacker actions followed by specific controls set up beforehand in Microsoft 365 or Google Workspace. Screens feature Microsoft documentation screenshots with sample data.

    Set up beforehand

    Facts from FBI IC3 2025 report, IRS Publication 5708 and Microsoft Learn.

    Mailbox settings restricting unauthorized access

    System controls limit attacker movement, generate alerts for unauthorized forwarding and add safety tips to messages arriving from impersonated domains.

    Software

    See also

    Technical controls supporting an IRS WISP

    IRS Publication 5708 says tax and accounting professionals are financial institutions under the Safeguards Rule regardless of size and must keep a written, accessible WISP. Firms write and own their plans, while CloudCentric sets up technical controls the plans describe. Not legal advice.

    1

    Qualified individual

    Designate a qualified individual to coordinate the information security program, maintaining responsibility whether the person is an employee or at an affiliate or service provider.

    Firm decisions

    Firm management designates this person to oversee the security plan.

    System settings

    Nothing is set up in software for this requirement.

    2

    Risk assessment

    Identify and assess risks to customer information and evaluate current safeguards to guide the design of the security program.

    Firm decisions

    Firm evaluates its own risks and reviews internal processes.

    System settings

    Settings above are among the technical safeguards the assessment looks at.

    3

    Multi-factor authentication

    Implement multi-factor authentication for any individual accessing any information system unless the qualified individual approves a reasonably equivalent control in writing.

    Firm decisions

    Firm mandates secure sign-ins for all staff members accessing client data.

    System settings

    Conditional Access and sign-in rules decide who can sign in and from where, and 2-Step Verification covers Google Workspace.

    4

    Staff training

    Train all employees on protecting client information at least annually, with periodic refreshers, and train new employees before granting access.

    Firm decisions

    Firm ensures staff acknowledge training in writing and hold monthly security meetings in tax season.

    System settings

    Attack simulation training provides harmless test phishing messages and short educational modules.

    5

    Service providers

    Select service providers capable of maintaining appropriate safeguards, requiring them by contract to implement protections, and provide ongoing oversight.

    Firm decisions

    Contract with an IT provider is the firm's to set and review.

    System settings

    CloudCentric configures system controls and provides emergency on-site and remote IT support.

    6

    Incident plan

    Maintain written incident response and breach notification plans detailing steps to re-secure devices, data, passwords and networks, plus a reporting process.

    Firm decisions

    Firm keeps written incident response and breach notification plans, with a copy offsite or in the cloud.

    System settings

    CloudCentric tracks Defender alerts as incidents followed to closure and supplies mailbox data when an event occurs.

    Facts from IRS Publication 5708 and FTC Safeguards Rule page.

    Compromised mailbox response steps

    Response work for CloudCentric's own clients follows Microsoft's compromised account steps and incident procedures outlined in IRS Publication 5708.

    Details from Microsoft Learn and IRS Publication 5708.

    Frequently asked questions

    Sources: IRS Publication 5708, Creating a Written Information Security Plan; FTC Safeguards Rule: what your business needs to know; FBI IC3 2025 Internet Crime Report; Microsoft Learn, respond to a compromised email account.

    Secure tax data and stop payment fraud

    Call (844) 422-7000 to set up the technical controls your WISP describes.

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    CloudCentric · Mount Pleasant, SC · serving Charleston and the Lowcountry(844) 422-7000