Carrier registration of messaging
Registration of your business and its messaging with carriers is taken care of.
Local business texting
SMS marketing for your local customer list
Send scheduled texts to your customer list and handle replies in one inbox, with carrier registration and opt-out handling taken care of from Charleston to Savannah.
Text message campaigns
Simple text message marketing for your business
Reach your customers directly on their phones. Your team manages replies from a two-way inbox, while campaigns go out to your customer lists on your schedule.
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Texts scheduled to lists
Campaigns go out to your customer list on your schedule.
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Customers join by keyword
People join your list easily by texting a keyword to your number.
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Replies arrive in one inbox
Messages come back to a two-way inbox for your staff to answer.
Texting for walk-in and booked customers
Different businesses use texting to keep customers informed. Typical texts fall into three categories: offers, events and appointments.
Typical messages
Offers, events and appointments
OffersEventsAppointments
Message delivery and reply handling
Message campaigns are scheduled and sent to customer lists. Your business connects with customers using an ordinary local number, and replies arrive in a two-way inbox.
TCPA compliance and carrier rules
Business texting involves specific federal and carrier regulations. Facts about these rules are sourced directly from regulatory guidelines.
Legal questions go to your own attorney, as general information about rules is not legal advice.
Your business
Each type of messaging
Texts can send
Registered through The Campaign Registry
- Written agreement
- Signature
- Telephone number
Prior express written consent, 47 CFR 64.1200(f)(9)
Opt-out timeline
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Person texts a stop wordDeadline to honor opt-out
Accepted words include stop, quit, cancel, unsubscribe, end, revoke and opt out.
Drag marker to test times
Recipient local time. Diagram illustrates regulatory timelines and is not a message log.
Carrier registration and list management
CloudCentric handles business sender registration with US carriers so your staff can focus on talking to customers.
Opt-in consent handled
Senders carry the burden of proving consent, so records of when and how people sign up matter.
STOP and HELP replies
Stop and help replies are handled to meet US texting rules.
Scheduled campaigns to lists
Messages go out to your customer lists on your selected dates.
Keyword sign-up management
Customers join your list by texting a specific word.
Two-way inbox for staff
Staff members reply to individual customer questions from a shared screen.
Common questions about business texting
- What is 10DLC and does my business need it?
10DLC means texting from an ordinary 10-digit local number. US carriers require your business and each type of messaging to be registered through The Campaign Registry before you can send texts.
- What happens to texts from an unregistered number?
Since early 2025, major US carriers block texts from unregistered 10DLC numbers rather than just filtering them.
- What consent does a marketing text need?
Marketing texts sent with automated tools require the recipient's prior express written consent under the Telephone Consumer Protection Act. Prior express written consent is a signed written agreement that includes the telephone number.
- What should my business keep as a record?
Senders carry the burden of proving a person consented. Records of when and how each person signed up matter.
- How can people opt out and by when must it be honored?
FCC rules say a person can revoke consent by any reasonable means. An opt-out has to be honored within a reasonable time and no later than 10 business days.
- What hours may marketing texts go out?
FCC rules bar telephone solicitations, including marketing texts, before 8 a.m. or after 9 p.m. in the recipient's local time.
- Is this page legal advice and what are your prices?
No, our page is general information about rules and is not legal advice; ask your own attorney. Prices, message volumes and approval times are not stated here. Call us to discuss your specific needs.
Start texting your customer list directly
Call (844) 422-7000 to set up your business messaging and carrier registration today.
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