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Google Workspace support

Google Workspace setup and migration for your team

CloudCentric sets up your accounts, moves mail and files, administers the settings and runs a help desk for businesses from Charleston to Savannah.

Google Workspace for your kind of business

CloudCentric configures accounts, handles mail imports and manages licenses for companies needing professional email and shared files.

Typical request

Typical requests

A man at a laptop and a woman holding a tablet at the counter of a Folly Beach vacation rental office, a raised grey beach house with a metal roof, a palmetto and beach cruiser bicycles visible through the glass door behind them

Google Workspace setup

Professional business email and Google Workspace setup

CloudCentric configures a new domain, creates accounts for everyone and puts security rules in place on day one.

  1. 1

    Business address on your domain

    Gmail on a business plan uses professional email addresses at your own domain.

  2. 2

    Account and license per person

    CloudCentric adds users and assigns a Google Workspace license with Gmail and Calendar turned on for each person.

  3. 3

    2-Step Verification required

    Administrators can require 2-Step Verification for chosen groups, restricted to security keys or passkeys where wanted.

  4. 4

    SPF, DKIM and DMARC set

    CloudCentric sets up SPF, DKIM and DMARC on your domain, required by Google for anyone sending more than 5,000 messages a day to Gmail.

Google Workspace migration and file imports

Google provides data import tools to copy email, calendars and files from old servers into Google Workspace. Migration progress is tracked with reports.

Select a source

Items copied

    Items left behind

      1. 1

        Verify domain and make accounts

        Workspace domains must be verified, and each user needs an active account with a license.

      2. 2

        Connect with administrator sign-in

        An administrator connects the import tool by signing in to Microsoft 365 as a Global Administrator.

      3. 3

        Map addresses and choose dates

        Administrators map each Exchange Online address to a Workspace address, choose a start date and select optional settings.

      4. 4

        Run initial and delta imports

        Background imports run automatically. A delta import then copies new or updated data and retries failed items.

      Google Workspace admin console overview

      CloudCentric manages users, devices, apps, access and data in one place. Migration progress is tracked with reports and audit logs.

      Google Admin console home with Users, Billing, Domains, Product updates and Alerts cardsGoogle Admin console devices area with Endpoints and ChromeOS devices cardsGoogle Admin console Security area with an activity chart and Authentication panel
      Official Google images of the Admin console.

      Google Workspace admin and support tasks

      CloudCentric handles settings, accounts and mail moves. Staff bring their questions about Gmail, Drive, Calendar and Meet to our help desk.

      New employee accounts

      CloudCentric adds accounts and assigns licenses with Gmail and Calendar turned on.

      Departing employee files transferred

      Drive files, calendar and Looker Studio reports can be transferred to another user as the account is deleted.

      Recovering deleted files

      Administrators can recover Drive files for 25 days after a user empties their trash.

      Requiring 2-Step Verification

      CloudCentric configures security settings to require 2-Step Verification for everyone or for chosen groups.

      Security keys and passkeys

      Access can be restricted to security keys or passkeys, which resist phishing.

      SPF, DKIM and DMARC settings

      Senders transmitting over 5,000 messages daily to Gmail require SPF, DKIM and DMARC set up on their domain.

      Moving mail from Microsoft 365

      Data import tools copy email, calendar events, contacts and tasks without altering the original Exchange Online mailboxes.

      Moving from another email host

      Email from IMAP accounts such as Yahoo, iCloud Mail, GoDaddy, Zoho and Titan is copied into Google Workspace.

      Moving OneDrive and SharePoint files

      Files, folders and permissions are imported from Microsoft OneDrive and SharePoint Online.

      Company phones and remote wipe

      Remote device management handles enrolling company devices, enforcing phone password rules and configuring remote wipe.

      Licenses and editions

      CloudCentric supplies licenses for Business Starter, Business Standard, Business Plus and Enterprise editions.

      Retention and eDiscovery with Vault

      Google Vault manages retention and eDiscovery for organizations using Business Plus and Enterprise editions.

      Backup as a separate service

      Google Workspace backup is available from CloudCentric as a separate service, because Google states that Vault is not a backup.

      Help desk for staff apps

      Staff with questions about Gmail, Drive, Calendar and Meet call our help desk.

      Reports and audit logs

      Dashboards, reports and audit logs are inside the Admin console, and migration progress can be tracked with them.

      Google Workspace support and license management

      Staff call the help desk for assistance, while an administrator handles settings. CloudCentric buys and bills licenses, and the account is handed over to you if the business ever leaves.

      1. 1

        Staff call our help desk

        Staff with questions about Gmail, Drive, Calendar and Meet go to the CloudCentric help desk.

      2. 2

        Users, licenses and security administered

        CloudCentric administers users, licenses and security settings inside the Admin console.

      3. 3

        Accounts added and closed

        Accounts are added as people join, and departing user files are transferred before deletion.

      4. 4

        Licenses bought and billed

        CloudCentric supplies Google Workspace licenses by buying them and billing them to the business.

      5. 5

        Account handed over to you

        Account ownership usually transfers to your business if you ever decide to leave CloudCentric.

      Frequently asked questions

      Book a walkthrough or call our team

      Contact us to set up Google Workspace, move your files and get ongoing help desk support.

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      CloudCentric · Mount Pleasant, SC · serving Charleston and the Lowcountry(844) 422-7000