Single email
One specific message retrieved without restoring an entire day's inbox.
Managed IT services
Google Workspace backup for your business
Separate copies kept outside Google let you restore deleted mail and files long after Google's window.
Built-in limits
Google Vault and built-in recovery are not backups
Google states that Vault is not a backup. Google keeps deleted mail and files only for a short window, permanently removing them after.
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Copied outside Google
Gmail, Google Drive and shared drives are kept outside Google, separate from an account.
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Short administrator window
Deleted items sit in Trash and then in a short administrator window before permanent deletion.
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Restored after the window
An item can be restored after Google's window has passed using your separate copy.
Google's retention windows for deleted items
Deleted files and messages move through short phases before Google permanently removes them. Your separate backup keeps items captured before deletion.
Days since deletion
Deleted Gmail message30 days in Trash, then 25 days for an administrator
In the separate backup
Drive file, Trash emptied the same dayAdministrator, 25 days after Trash is emptied
In the separate backup
Drive file left in Trash30 days in Trash, then deleted forever
In the separate backup
Deleted user accountAdministrator, up to 20 days after deletion
In the separate backup
Days count from deletion. Drive emptied-trash assumes Trash was emptied immediately. Backup column applies to items captured before deletion.
Restores requested by local organizations
Local organizations rely on separate copies to bring back items deleted permanently by Google. Each kind of office finds different items missing after time passes.
Typical restore request
Google window
Admin console and Google restores
Admin console is where users are added, removed and reviewed, with reports and audit logs, and where Google's own restore starts.
Comparing Google's restore with separate backups
Google restores everything within a date range but restricts file choice. A separate backup brings back a named email, file, folder or mailbox.
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Departing employees and account deletion
Departed employee mailboxes and files rank among the most requested restores, usually needed months later. Order matters significantly when an employee leaves.
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Items returning from your copy
A separate backup brings back a named email, file, folder or mailbox.
File
Individual document or spreadsheet returned from a separate backup.
Folder
Folders of files recovered using a separate backup.
Whole mailbox
Entire email history restored for an active or past user.
Departed employee's mailbox
Emails from a former staff member whose account was deleted.
Departed employee's files
Drive files and shared drive items created by former staff.
CloudCentric handles your copies and restores
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Coverage for core apps
Backup covers Gmail, Google Drive and shared drives.
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Copies kept outside Google
Copies are kept outside Google, apart from the account they protect.
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Leavers copied before deletion
Departed employee mailboxes are copied before an account is deleted.
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Restores carried out for you
Restores are carried out by CloudCentric for you.
Frequently asked questions
- Does Google back up my email and files?
Google offers built-in recovery for a short window. Google describes Vault as an information governance tool and states that Vault is not a backup.
- How long does Google keep deleted email?
Deleted Gmail messages stay in the user's Trash for 30 days. Administrators then have 25 more days to restore them before they are permanently deleted.
- How long does Google keep deleted Drive files?
Files moved to Drive Trash are deleted forever after 30 days. Administrators can recover Drive files for 25 days after a user empties their Trash.
- Is Google Vault a backup?
Google states that Vault is an information governance and eDiscovery tool, not a backup and not a data archive. Vault keeps only data covered by retention rules.
- What happens to a departed employee's account?
Deleted Google Workspace users can be restored up to 20 days after deletion. Deleting a user can permanently remove their data from Vault.
- What does the backup cover?
CloudCentric provides a separate backup that covers Gmail, Google Drive and shared drives.
- Who does the restore?
Restores are carried out by CloudCentric for you. You request the missing item, and CloudCentric retrieves it from the separate backup.
Keep your business data safe outside Google
Call CloudCentric today or book a walkthrough to set up a separate copy for your Google Workspace apps.
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